Welcome to The Paper Dolphin (“we”, “our”, or “us”). By accessing or using our website www.thepaperdolphin.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
If you do not agree to these terms, please do not use our website.
1. General
- These Terms govern your use of our website and any purchases made through it.
- We reserve the right to update or change these Terms at any time. Changes will be effective immediately upon posting on this page.
2. Eligibility
To use this site, you must be:
- At least 18 years old, or
- Using the site under the supervision of a parent or guardian.
3. Products and Services
- We offer eco-friendly, plastic-free, and sustainable products for sale, including home goods, cutlery, gifts, and more.
- Product images are for illustrative purposes only. Colors and finishes may vary slightly.
- All products are subject to availability. We reserve the right to discontinue or change products at any time.
4. Pricing and Payments
- All prices are listed in [INR/USD] and are inclusive/exclusive of applicable taxes (customize based on your region).
- We accept secure payments through third-party gateways (e.g., Razorpay, PayPal, etc.).
- We are not responsible for delays or errors caused by payment providers.
5. Shipping and Delivery
- Shipping is available across [India/International – update accordingly].
- Shipping charges and delivery timelines will be displayed at checkout.
- Delays due to natural calamities, logistics disruptions, or customs are beyond our control.
6. Return, Exchange & Refund Policy
- Products may be eligible for return or exchange within [7/10/15] days of delivery.
- Items must be unused, in original packaging, and with proof of purchase.
- Refunds, if approved, will be processed via the original payment method within [7–10] business days.
- Custom or bulk orders are non-returnable unless damaged.
7. Intellectual Property
- All content on this website — including logos, product images, text, graphics, and designs — is the property of The Paper Dolphin and protected under copyright and intellectual property laws.
- You may not copy, reproduce, or distribute our content without prior written consent.
8. User Conduct
By using our website, you agree that you will not:
- Violate any laws or regulations.
- Submit false or misleading information.
- Interfere with the site’s security or functionality.
- Use our content or services for commercial resale without permission.
9. Limitation of Liability
- We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website or products.
- In no case shall The Paper Dolphin‘s liability exceed the amount paid by you for the specific product(s).
10. Force Majeure
We are not responsible for delays or failure to perform obligations due to events beyond our control, including but not limited to natural disasters, strikes, war, pandemics, or transportation disruptions.
11. Governing Law
These Terms are governed by the laws of [India/Your Country], and any disputes shall be subject to the exclusive jurisdiction of the courts of [Your City/State].
12. Contact Us
For any questions or concerns about these Terms, please contact us:
The Paper Dolphin
📧 Email: [insert contact email]
🌐 Website: www.thepaperdolphin.com